Welcome to Jay’s Jay’s Pool School. Here you will find possible answers to commonly asked questions we’ve had from our customers. If you have any suggestions, or would like to submit a helpful hint to add to the school, please email us at jayjays@comcast.net.
There's no pressure
- Check baskets at pool and pump
- Check water level
There is no vacuum suction
- Check the vacuum hose for holes
- Check to make sure swivel and end of hose is on the vacuum head
- Check pressure in tank; if high, backwash.
The pressure on the filter is too high
- Backwash pool following backwash instructions
Earth is going into pool from filter
There is no circulation
- Try backwashing.
Filter motor hums or won't run
- Turn off the pump and call JayJay’s
Filter motor trips breaker
- Do not try to turn motor back on
- Contact JayJay’s or electrician
Can't backwash
- There may be a jammed impeller or stuck valve
- Call JayJay’s
Can't get water clear
- Try backwashing filter
- Make certain your water is properly tested and within acceptible ranges
- If problem persists, take a sample of the water to your local pool supply store for further analysis